FAQs
Phone 021535168
Tuesday to Sunday : 10am to 6pm
Monday : Closed
Closed on Good Friday, Easter Sunday and Christmas Day
ANZAC Day: 1pm to 6pm
If you cannot get to one of our physical stores, you can post any item purchased online (excluding beds, furniture, whiteware, electronics & dangerous goods) back to us within 14 days of receiving your order, free of charge using the returns label provided and we will provide you with a gift card for the purchase price of the returned item/s. Unfortunately we are unable to provide an exchange for items returned to our online store.
If the items are faulty, we will meet our obligations under the Consumer Guarantees Act to provide a remedy.
Refund Policy for Store Purchases Please choose carefully as we do not refund unless your items are faulty. We are happy to exchange your items at any of our physical stores, (excluding beds, furniture, whiteware & electronics) within 14 days of the date you received your item, with proof of purchase, providing the items are in their original condition.